Planned Maintenance Update 2:00AM PST 11/04/08

I have learned that Cogent, the upstream provider, has moved there maintenance window back a couple more days. Here is the updated email I have received.

Let me know if any questions. Thanks!

Due to a shipment delay we’ve pushed this work from 10/31 to 11/4. The revised notice is below.

Our apologies for the inconvenience.

Sincerely,

Cogent Support

Planned Network Maintenance

Dear Cogent Customer,

As a valued customer, Cogent is committed to keeping you informed about any changes in the status of your service with us. This email is to alert you regarding maintenance we will be performing on our network:

Start time: 2:00 am pacific 11/4/08
End time: 6:00 am pacific 11/4/08

Cogent customers receiving service at 250 Stockton San Jose, CA will be affected by this maintenance. The purpose of this work is install and bring new equipment online at your site.

During this maintenance window, you will experience one or more brief interruptions in service while we complete the maintenance activities; the interruptions are expected to last less than 4 hours total. However, due to the complexity of the work, your downtime may be longer.

Our network operations engineers closely monitor the work and will do everything possible to minimize any inconvenience to you. If you have any problems with your connection after this time, or if you have any questions regarding the maintenance at any point, please call Customer Support at 1-877-7-COGENT and refer to this Maintenance Ticket: NA1443.

We appreciate your patience during this work and welcome any feedback. Thank you for being a Cogent customer.